Featured Job

Meent is supporting FAN4LIFE, powered by Secutix, in recruiting a Ticketing Operations Delivery Senior Manager on a permanent contract.

FAN4LIFE is delivering full ticketing services powered by the ticketing solution SECUTIX.

We are looking for a qualified professional to join our FAN4LIFE team, whose mission is to lead and deliver ticketing operations for high-visibility world-class events.

You will work with very high-brand clients in sports and live entertainment and experience the ultimate thrill of seeing millions of FANs benefit from the results of your work.

You will join a dynamic and fast-paced environment and work with cross-divisional internal teams across multiple geographies (CH, UK, FR…).

• Assist the operations centre manager in planning, organizing, and executing ticketing operations for various events.
• Validate ticketing sales and mobile ticket delivery strategies.
• Manage local team.
• Coordinate with internal teams in other geographies and customers to gather event information and set up ticketing systems accordingly.
• Build-up and enhance standard operating procedures to configure and operate the ticketing systems.
• Become an expert in the SECUTIX ticketing platform functionalities.
• Monitor ticket sales, inventory levels, and pricing strategies to optimize revenue and ensure availability. 
• Provide support and guidance to ticketing sales agents, addressing inquiries, issues, and escalations as necessary.
• Prepare detailed reports and analyses of ticketing data to identify trends, opportunities, and areas for improvement.

• Master’s degree in business, event management, IT, or a related field.
• Minimum 7 years of experience leading ticketing operations or event coordination.
• Minimum 7 years of experience of team leadership.
• Previous experience supporting major spectator events.
• Excellent organizational, analytical, and problem-solving skills.
• Proficiency in ticketing software platforms and Microsoft Office suite.
• Strong interpersonal skills and the ability to collaborate effectively across teams.
• Organized, service-oriented and resistant to stress.
• An interest in sports in a plus.
• Proficiency in English (spoken & written) and French is a plus.

• Contract Type : Full-time permanent contract
• Location : Lisbon (Portugal)
• Starting date : ASAP
• Salary : Based on profile & experience 50-60k€ (excluding expatriate benefits)

Committed to seeking all talents, Meent promotes equality. All applications will be considered regardless of race, color, religion, sex, age, national origin, disability, or genetic data.