About the job
Who We Are
Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.
We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change - creating 4,000 jobs and injecting £300 million into the local economy every year.
We’re at our brightest when we’re all together. Our Club, our teams, our community.
There is only one Hotspur. Tottenham Hotspur.
Role Purpose
The Event Coordinator will work in the Events Team, to assist and support in the delivery of stadium events, including non-major and major events.
The events team currently consists of six people and as the business grows then we are looking to expand the team. The events coordinator will work closely with all many departments across the Club, as well as external suppliers and clients.
Key Responsibilities
- The event coordinator will support and assist with the delivery of suite meetings and some internal events. For those events they will prepare and ensure all event owner requirements are planned, coordinated and delivered to an excellent level
- Take part in show rounds for clients, addressing queries promptly and professionally
- Assist with collating internal catering orders for major events
- Liaise with internal stakeholders to ensure that all requirements are carried out, and the events are delivered safely and securely
- Assist in the creation and distribute the necessary event documentation.
- Work within the agreed budget, raise PO’s and if needed make sure that the client is charged and invoiced for costs. Chase PO’s from internal colleagues if required
- Attend and take minutes with general updates at various meetings as and when required
- To support the wider events team from time to time in the administration and operational delivery of major events
- Work and manage event days as and when required (including load in and load out periods)
- Develop excellent relationships with event owners (internal and external)
- Due to the nature of the industry and the role, some out-of-office hours work would be required from time to time including evenings, weekends, and bank holidays
Safeguarding Responsibilities
- Have a duty to safeguard and promote the welfare of children and young people
- Act in accordance with the organisation’s safeguarding policies and procedures at all times
- Be alert to signs of abuse, neglect, or safeguarding concerns and report these appropriately
- Maintain professional boundaries and act as a positive role model when working with or around children
- Attend safeguarding training as required and keep knowledge up to date
Person Specification
Qualifications / Training
- No specific qualifications or training is required for this role. However, some experience working on events would be preferred.
Skills & Experience
- Strong project management, with the ability to work on several events at once.
- Excellent face to face customer service skills
- Proven communication and relationship building skills
- Proficiency in Microsoft Office suite.
- Knowledge of/ interest with ideally experience in the stadium events industry
- Effective time management skills with the ability to adapt to changing circumstances.
Personal Attributes
- Thinks ahead, generates innovative ideas
- Values & respects others, builds relationships, collaborate
- Gets things done, delivers to highest of standards, takes responsibility.
- Naturally organised, with a drive and flair for efficiency
- A cheerful disposition and good sense of humour
- Able to work calmy under pressure while maintaining standards and positive attitude
- A desire to progress and learn with their role
- Punctual, precise and a good attention to detail
Safeguarding & Recruitment Statement
Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required.
We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.