Organization:
UEFA
Job:
WEURO Ticketing Coordinator (Guest Relations)
Location:
Nyon, Vaud, Switzerland
Published:
05-09-2024
Deadline/Expiry date:
19-09-2024
Job information
Division/Unit: WEURO 2025 SA/ Operations
Contract type: Max-term
Start date: 01.10.2024
End date: 31.08.2025
Main goal
The WEURO Ticketing Coordinator (Guest Relations) is responsible for VIP ticketing activities and supports the Project Lead with operational, administrative, and logistical tasks.
Key Responsibilities
- Managing UEFA’s operational database (FAME) and VIP administration for WEURO 2025
- Planning and overseeing invitations, monitoring quotas, and providing statistics
- Coordinating with service providers on transport and accommodation
- Ensuring VIP ticketing needs are met and assisting in creation and implementation of the VIP ticketing system
- Preparing training materials and supporting the Guest Services team
- Handling post-event statistics, communicating with stakeholders, and maintaining the VIP ticketing platform
- Overseeing ticket distribution, checking data quality, supporting on-site staff, and tracking attendance
- Coordinating protocol meetings, seating plans, government attendance, and logistical items
Education
- Bachelor in field of event management, communication or sport studies
Experience
- from 1 - 3 years experience in VIP ticketing operations ideally in a sports organisation and having delivered a tournament (multi-match) event
- at least 3 years experience in guest management operations, catering to top VIP guests and managing changes / schedules, delivering centralised services from a central tournament coordination centre
Languages
Other Requirements
- Training in CRM / IT systems
- Former understanding of sports administrative systems is a huge bonus
- Flexible to adapted to work structure & scope
- Innovative thinking
- Solution orientated
